Thursday, October 12, 2023

T-Mobile Pushing Customers on Old Plans Onto More Expensive Plans

T-Mobile is using an unusual strategy to nudge customers on older plans into paying more money. Customers on One, Simple Choice, Magenta and Magenta 55 Plus plans will soon receive a notice that they are being moved to an equivalent newer plan priced at approximately $10 more per line. Customers will have the choice to opt out of the change and keep their old plan, but must call customers service before a certain date (not yet announced) to do so. The plan changes take effect by default starting with the November bill cycle.



from Phone Scoop - Latest News https://ift.tt/s9vnzM1

No comments:

Post a Comment