Friday, July 21, 2017

Verizon's Video Optimization Tests Have Customers Crying Foul

Verizon Wireless is throttling the speeds of Netflix and YouTube, according to customer complaints voiced on Reddit. Verizon's customers claim they are seeing Netflix and YouTube streams capped at 10Mbps, and some suggest the capped speeds are leading to degraded video quality. The issue is impacting customers who have limited and unlimited data plans. When asked for comment, Verizon told Ars Technica, "We've been doing network testing over the past few days to optimize the performance of video applications on our network. The testing should be completed shortly. The customer video experience was not affected." Verizon's statement doesn't necessarily reflect what its customers say is going on. If Verizon is indeed throttling the speeds of video apps, doing say may be a violation of the FCC's net neutrality rules that expressly forbid internet providers from throttling content.



from Phone Scoop - Latest News http://ift.tt/2uHIKam

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