The FCC today formally adopted rules that will require all providers of messaging services to enable their apps with text-to-911 capabilities. Earlier this year the FCC said industry players outside the four major wireless network operators need to get on board. AT&T, Sprint, T-Mobile, and Verizon Wireless began accepting text-to-911 in select markets around the country in May. The FCC recognized, however, that not all consumers subscribe to the four major carriers, nor do all consumers make use of traditional SMS messaging services. The new rules apply to nearly all messaging apps and services, including over-the-top apps such as WhatsApp, as well as the remaining wireless network operators. The FCC wants apps and operators to enable text-to-911 by the end of the year. Some messaging services will be exempt, such as those that function within games or social networks. The FCC feels this is an essential service and keeps in step with how consumers prefer to communicate.
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